Privacy Policy

In its everyday business operations, Prism eLogistics (UK) Ltd collects and stores data of many types and in a variety of different forms. Keeping this data secure and giving you full control over it is one of our top priorities here at Prism eLogistics (UK) Ltd.

This document explains when and why we collect personal information about people who visit our website or when we receive information to complete our services, how we use it, the conditions under which we may disclose it to others and how we keep it secure. It is important that you read this document together with any other documents we provide such as the terms and conditions so that you are aware how we collect or process data that is received by Prism eLogistics (UK) Ltd, to complete our service deliverables. We may change this Privacy Policy from time to time so please check this page to ensure that you are up to date and happy.

In accessing and using any Prism eLogistics (UK) Ltd services as a client or on a trial basis, you are agreeing to this Privacy Policy. IF YOU DO NOT ACCEPT AND AGREE TO OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE ANY PRISM ELOGISTICS (UK) LTD SERVICES.

Use of 'cookies'

We do not use cookies on our website.

Links to other websites

​Our website may contain links to other websites run by other organisations. This Privacy Policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the policies and practices of the owners and operators of that third-party site and recommend that you check the policy of the respective site.

What Do We Mean by Information?

This notice will refer to ‘personal data’. This means any data that could be used to identify an individual or company that can be used to distinguish between an individual.

What Type of Information is Collected from you?

The personal information we collect might include your name, job title, company, postal address, email address, telephone number, IP address, and information regarding what pages were accessed and when.

Our website and services are not intended for children and we do not knowingly collect data relating to children.

Our website and services may include links to third-party websites, plugins, API’s, and applications. Clicking on those links, enabling those connections, or installing those applications may allow third parties to collect or share data about you or the information that is used within the process. We do not control these third-party connections or applications and are not responsible for their privacy statements and their GDPR compliance. By accessing those links, enabling those connections, or installing those applications you accept that liability. Violation may result in the suspension of services. Whilst Prism eLogistics (UK) Ltd prohibits unauthorised conduct and content on the services as indicated below, you may be exposed to such materials and you agree to use the services at your own risk and Prism eLogistics (UK ) Ltd shall not be liable in any such event. We monitor the content that is used by Prism eLogistics (UK) Ltd.

Who Are We?

Prism eLogistics (UK) Ltd, part of the Spearpoint Group of Companies a holding company for the acquisition and start-up of security, aviation service-related businesses and logistics companies.

Company number: 12749845 Incorporated on 17 July 2020

Registered office address: Ava Lodge, Castle Terrace, Berwick upon Tweed, Northumberland TD15 1NP

VAT No: GB 356 0387 91

ICO Registration No: ZA807842

What is GDPR?

The General Data Protection Regulation 2016 (GDPR) is one of the most significant pieces of legislation affecting the way that Prism eLogistics (UK) Ltd carries out its information processing activities. Significant fines are applicable if a breach is deemed to have occurred under the GDPR, which is designed to protect the personal data of individuals and comapnies. It is Prism eLogistics (UK) Ltd’s policy to ensure that our compliance with the GDPR and other relevant legislation is always clear and demonstrable.

How do we Collect Information from you?

​We obtain information about you when you use our website, for example, when you contact us about products and services, when you supplied information databases to us.

How is your Information Used?

​We may use your information to:

process orders that you have submitted;

to carry out our obligations arising from any agreement entered into by you and us;

seek your views or comments on the services we provide;

process a job application.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or for as long as is set out in any relevant agreement you hold with us.

Who has Access to your Information?

We will not sell or rent your information to third parties & we will not share your information with third parties for marketing purposes.

We may pass your information to our third-party service providers, agents subcontractors and other associated organisations working on our behalf, for the purposes of completing tasks and providing services to you on our behalf. However, when we use third-party service providers, agents subcontractors and other associated organisations, we only disclose personal information that is necessary to deliver the service where we have an agreement in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be assured that we will not release your information to third parties for them to use for their own purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Your Rights

​We do not currently use your personal information for marketing purposes or to let you know of new services or promotions, but if in the future we do, you will have a choice about whether you wish to receive this information from us.

You always retain the right to access/amend/delete any personal data that we hold about you or to exercise your right of data portability or to object to, or restrict, the purposes for which your Personal Data is processed on certain grounds. You may exercise this right by making a request in accordance with Data Protection Laws, by contacting our compliance team. You may also lodge a complaint with the UK data protection regulator, the Information Commissioner should you be dissatisfied with the way that we handle your Personal Data.

Getting in Touch

We welcome you to contact us if you have any comments or questions regarding this Privacy Policy and our privacy practices, please email or write to Prism eLogistics (UK) Ltd, Unit F The Loddon Centre, Wade Road, Basingstoke RG24 8FL or alternatively, you can call 0333 900 66 00.

​Review of this Policy

​We keep this Policy under regular review. This Policy was last updated in January 2021.